Objectives. The Department has earmarked following Objectives to achieve realize its envisioned Mission:-
a. Promoting a culture of compassion towards our clients and performance of duties with a high level of integrity / sense of responsibility.
b. Ensuring courteous and efficient Service Delivery in all offices.
c. Achieving an absolute corruption free working environment.
d. Inculcation of a sense of ownership, pride and dignity in the employees towards their Deptt and assigned mandate.
e. Building a good, efficient, honest and competent team with desired level of motivation, dedication and compassion.
f. Promote welfare of Ex-Servicemen and their Families.
g. Assist / Facilitate in Rehabilitation / Resettlement of Ex-Servicemen and their Families / NoK in their civil life.
h. Safe guard the interests of Ex-Servicemen and their Families in matters dealt with by the Civil Authorities.
i. Promote and maintain good CMR while keeping within our given mandate.